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Sr. Conversation UX Designer, Alexa for Shopping

Amazon 🇪🇸 Madrid, Spain

Onsite $120,000 - $150,000 Full-time Senior

Develop high-level customer experience strategies and design conversational frameworks for Amazon's AI shopping assistant. Collaborate with science and editorial teams to train LLMs and partner with UX designers on GUI components.

Responsibilities

  • Develop high-level customer experience strategy for both the near and long term
  • Design conversational frameworks and conversational flows
  • Present design work to the user experience team, product team, engineering team, leaders, and partner organisations for review and feedback

Requirements

  • Available online portfolio
  • Fluent in English
  • 8+ years of experience in conversation design or VUI design

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for professional growth

Key Skills

Conversation design VUI design Language skills Technology and innovation Customer experience strategy Conversational frameworks Design systems UX design User research Mentorship Pairing

About Amazon

Amazon is an equal opportunities employer that values diversity and inclusion. The company offers a range of benefits, including a competitive salary, benefits package, and opportunities for professional growth.

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