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Learning Experience Design Manager

Ttec ๐Ÿ‡ต๐Ÿ‡ญ Cebu City, Central Visayas, Philippines

Full-time Manager

Leads a team of media designers and creative specialists to develop high-quality digital learning experiences, including interactive media, video, and AI-enabled solutions. Partners with instructional designers and stakeholders to drive media strategies that align with business objectives and quality standards.

Responsibilities

  • Leads a team of media designers and creative specialists to develop high-quality digital learning experiences, including interactive media, video, and AI-enabled solutions. Partners with instructional designers and stakeholders to drive media strategies that align with business objectives and quality standards.

Requirements

  • Requires a bachelor's degree and 5โ€“8 years of experience in media design or digital learning, with 2โ€“3 years of people leadership experience. Must possess strong expertise in eLearning tools, video production, and UI/UX design platforms.

Benefits

  • Paid Time Off
  • Wellness Benefits
  • Healthcare Benefits
  • Compensation Package
  • Performance Bonus Opportunities
  • Tuition Reimbursement

Key Skills

Media Design Digital Learning eLearning Tools Video Production UI/UX Design Leadership Team Management Instructional Design Stakeholder Management Business Objectives Quality Standards

About Ttec

Weโ€™re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the worldโ€™s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint โ€“ from customer care and tech support to sales, collections, and trust & safety.

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