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UX Researcher , UX Reseacher, Amazon Customer Service
Uxr Hunt 🇺🇸 Austin, Texas, United States of America
Lead user research for the Self-Service and Automation space, focusing on next-generation customer service experiences like voice and chat bots. Partner with design and product teams to build research roadmaps and translate complex technical problems into intuitive user interactions.
Responsibilities
- Lead user research for the Self-Service and Automation space, focusing on next-generation customer service experiences like voice and chat bots. Partner with design and product teams to build research roadmaps and translate complex technical problems into intuitive user interactions.
Requirements
- Requires a Bachelor's degree in a human factors or psychology-related field and 3+ years of proven success leading end-to-end user research projects. Candidates must provide a portfolio demonstrating deliverables such as study plans, reports, and personas.
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription insurance
- Basic Life & AD&D insurance
- Supplemental life plans
- EAP
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Key Skills
About Uxr Hunt
Job board for user research professionals. For inquires: hello@uxrhunt.com
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