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Senior UX Researcher, AWS Marketplace and Partner Services
Amazon Web Services (aws) 🇺🇸 Austin, Texas, United States of America
Lead end-to-end research programs for AWS Marketplace and Partner Services, focusing on both traditional console workflows and AI-powered conversational experiences. Influence product direction by delivering actionable insights and defining research standards for complex buyer and partner journeys.
Responsibilities
- Lead end-to-end research programs for AWS Marketplace and Partner Services, focusing on both traditional console workflows and AI-powered conversational experiences. Influence product direction by delivering actionable insights and defining research standards for complex buyer and partner journeys.
Requirements
- Requires a bachelor's degree in a human-factors related field and 7+ years of experience leading user research projects. Candidates must demonstrate expertise in mixed-method research and experience with multiple interaction paradigms, including AI-powered interfaces.
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription insurance
- Basic Life & AD&D insurance
- Supplemental life plans
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Key Skills
About Amazon Web Services (aws)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.
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