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Plan and execute qualitative and quantitative user research studies to generate actionable insights for product and business stakeholders. Maintain a research repository and advocate for user-centered thinking within the delivery team to improve product decisions.
Responsibilities
- Plan and execute qualitative and quantitative user research studies to generate actionable insights for product and business stakeholders. Maintain a research repository and advocate for user-centered thinking within the delivery team to improve product decisions.
Requirements
- Requires proficiency in UX research methods, analysis techniques, and familiarity with tools like UserTesting or Dovetail. Experience with non-technical user populations and knowledge of insurance distribution workflows is highly advantageous.
Key Skills
About Sun Life
Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives. We provide a wide range of insurance and investment products and services in key markets around the world including Canada, the United States, the United Kingdom, Hong Kong, the Philippines and Indonesia. At Sun Life, we have more than 34,000 employees and 112,900 advisors worldwide. Websites: Canada www.sunlife.ca/en/ US www.sunlife.com/us/en/ Vietnam www.sunlife.com.vn Hong Kong www.sunlife.com.hk Indonesia www.sunlife.co.id Malaysia www.sunlife.com.my Philippines www.sunlife.com.ph
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