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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

β€” Antoine de Saint-ExupΓ©ry

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Head of Design, Unified Service Platform

Gusto πŸ‡ΊπŸ‡Έ San Francisco, California, United States of America

$204,000 - $280,000 Full-time Senior

Lead and coach a team of three designers while maintaining a hands-on player-coach role for high-leverage design work. Drive design strategy and quality for the Unified Service Platform, ensuring seamless AI-human service integration.

Responsibilities

  • Lead and coach a team of three designers while maintaining a hands-on player-coach role for high-leverage design work. Drive design strategy and quality for the Unified Service Platform, ensuring seamless AI-human service integration.

Requirements

  • Requires over 12 years of design experience with at least 5 years in people management within a B2B SaaS environment. Must possess deep expertise in service design and fluency with AI-native design tools.

Benefits

  • Competitive base pay
  • Health insurance
  • 401(k)
  • Equity (RSUs)

Key Skills

Design Strategy Service Design AI-Native Design Tools Leadership People Management B2B SaaS Environment Design Quality Player-Coach Role Cross-Functional Collaboration

About Gusto

Gusto has been growing the small business economy for 15+ years. Not with just great technology, but with heart. We serve 500K+ businesses with payroll, HR, benefits, compliance, and more. Small businesses are the backbone of the economy, and we're the team in their corner. Licensing details: https://gusto.com/about/licenses

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