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UX Designer II, AMZL, Global Standards & Customer Excellence
Amazon 🇺🇸 Nashville, Tennessee, United States of America
Deliver end-to-end UX solutions for complex operational products by owning the customer experience from concept to engineering specs. Partner with cross-functional teams like Product, Engineering, and Applied Science to shape roadmaps and improve design standards.
Responsibilities
- Deliver end-to-end UX solutions for difficult design problems across GSCE products
- Own the customer experience for one or more product surfaces, consistently shipping high-quality artifacts from concept to detailed engineering specs
- Apply design best practices and expertise in at least one core UX discipline, method, or process
- Partner closely with UX Researcher, Product, BIE, Applied Science, and Engineering, balancing design needs against technical capabilities and constraints
- Present and critique in cross-team reviews; communicate difficult technical and product decisions clearly to partners
- Influence partners, your manager, and the team's design strategy; present multiple solutions with clear trade-offs
- Advocate for the customer and challenge the status quo on their behalf
- Synthesize qualitative and quantitative data to inform design decisions at the feature and product level
- Apply industry landscape and trends to inform recommendations on team goals and design direction
- Drive crisp, timely decisions, clear blockers, escalate appropriately, and plan for dependencies so outcomes are maintainable
- Improve design patterns, standards, methods, and processes, contributing to cross-team mechanisms that improve delivery
- Proactively identify optimizations by understanding the underlying systems your designs run on
Requirements
- 3+ years of design experience
- Online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- Experience in delivering design solutions as a UX designer or interaction designer
- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)
- Experience working in a collaborative team and working directly with developers for implementation of designs
Benefits
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
Key Skills
About Amazon
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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