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Process Design Manager

Bank Of America 🇺🇸 Phoenix, Arizona, United States of America

$127,500 - $161,300 Full-time Manager

Manage the assessment, development, and execution of process improvement and transformation initiatives to achieve operational excellence. This includes owning processes in the Single Process Inventory, documenting end-to-end maps, and mitigating risks to improve productivity and customer satisfaction.

Responsibilities

  • Manage the assessment, development, and execution of process improvement and transformation initiatives to achieve operational excellence. This includes owning processes in the Single Process Inventory, documenting end-to-end maps, and mitigating risks to improve productivity and customer satisfaction.

Requirements

  • Requires a bachelor's degree or equivalent experience with proven expertise in process design, mapping, and executive-level leadership. Candidates must demonstrate strong problem-solving skills, risk identification capabilities, and the ability to drive consensus across organizational hierarchies.

Benefits

  • Paid Time Off
  • Discretionary Incentive Plan

Key Skills

Process Design Leadership Problem-Solving Risk Identification Communication

About Bank Of America

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.

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