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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

β€” Antoine de Saint-ExupΓ©ry

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Senior UX Designer, Customer Experience and Business Trends

Amazon πŸ‡ΊπŸ‡Έ Arlington County, Virginia, United States of America

Onsite $137,800 - $186,400 Full-time Senior

Own the end-to-end UX process for an AI-native product, from early research and concept exploration through detailed interaction design and post-launch iteration. Define and pioneer interaction patterns for multi-agent AI experiences while collaborating with product, engineering, and science teams.

Responsibilities

  • Own the end-to-end UX process for an AI-native product, from early research and concept exploration through detailed interaction design, specs, and post-launch iteration
  • Define and pioneer interaction patterns for multi-agent AI experiences that feel trustworthy, intuitive, and genuinely useful
  • Conduct user research, usability testing, and empathy mapping to understand builder needs and translate insights into design decisions that shape product strategy

Requirements

  • 7+ years of design experience
  • Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
  • Knowledge of usability principles and techniques

Benefits

  • Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave
  • Sign-on payments and restricted stock units (RSUs)
  • Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage

Key Skills

UX research Interaction design Visual design Prototyping Usability principles User-centered design Design systems Communication Collaboration Leadership Figma Adobe Creative Cloud InVision AI tools Cross-functional partnership

About Amazon

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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