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Senior UX Designer System Tools, Amazon Customer Service
Amazon 🇺🇸 Austin, Texas, United States of America
Lead end-to-end design for new customer service tools from concept to launch while partnering with product and engineering teams. You will create user interfaces, conduct user research, and present design decisions to senior leadership to influence product roadmaps.
Responsibilities
- Lead end-to-end design for a brand new customer service tools, from concept to launch
- Partner with product, engineering, and research teams to deliver impactful solutions
- Lead design reviews and workshops to align stakeholders and drive decisions
- Create user interfaces that reveal meaningful patterns to users
Requirements
- 7+ years of design experience
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
Key Skills
About Amazon
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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