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Lead, UX Researcher

World Vision Canada 🇨🇦 Mississauga, Ontario, Canada

Full-time Lead

Lead the implementation of UX research programs to inform digital product strategy and roadmaps. Establish a UX Research Community of Practice and collaborate cross-functionally to democratize user insights across the organization.

Responsibilities

  • Lead the implementation of UX research programs to inform digital product strategy and roadmaps. Establish a UX Research Community of Practice and collaborate cross-functionally to democratize user insights across the organization.

Requirements

  • Requires a minimum of 8 years of industry experience in user experience research and leadership. Must hold a Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field.

Benefits

  • Health Spending Account
  • Up to 6% matched pension contributions
  • Parental leave top-up
  • Generous paid vacation
  • Sick days
  • Wellness days
  • Personal days
  • Office closed extra days before long weekends

Key Skills

UX Research User Experience Leadership Cross-functional Collaboration User Insights Digital Product Strategy Human-Computer Interaction Psychology Design Communication

About World Vision Canada

About Us: As a leading global relief, development, and advocacy organization, World Vision Canada is dedicated to creating lasting change in the lives of vulnerable children, families, and communities worldwide. Our Impact: - Top-Rated Charity: Recognized as one of the Top 100 Rated Charities by Charity Intelligence Canada. - Accredited Excellence: Accredited by the Better Business Bureau, Imagine Canada, and the Canadian Centre for Christian Charities. - Leading Employer: Named one of Greater Toronto's Top Employers in 2022. - Global Reach: Working in over 50 countries to address poverty and injustice. - Trusted Partner: Member of the Humanitarian Coalition and audited by KPMG. How You Can Help: - Child Sponsorship: Provide vital support to a child in need. - Single Donations: Make a one-time gift to our critical programs. - Gift Catalogue: Shop for meaningful gifts that make a difference. - Fundraising: Participate in our fundraising initiatives. - Prayer: Join our global prayer

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