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The UX Researcher will conduct formative and validation research to inform product strategy and ensure designs meet user needs. They will collaborate with various teams to drive customer conversations and translate insights into actionable recommendations.
Responsibilities
- The UX Researcher will conduct formative and validation research to inform product strategy and ensure designs meet user needs. They will collaborate with various teams to drive customer conversations and translate insights into actionable recommendations.
Requirements
- Candidates should have 4-7 years of UX research experience, particularly with B2B or enterprise SaaS products. Strong qualitative and quantitative research skills, along with the ability to work independently and synthesize findings, are essential.
Key Skills
About Netomi
Netomi is the enterprise agentic CX platform built for the world's most complex environments. Backed by WndrCo, Accenture Ventures, and Adobe Ventures, Netomi's platform is leveraged by global brands including Delta Air Lines, United Airlines, MetLife, Paramount, DraftKings, NBA, and Ingram Micro to interact with their customers across chat, email, and voice. Netomi is building the intelligence layer for the digital experience — so that every brand can deliver the effortless, outcome-driven experiences their customers deserve.
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