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Lead the end-to-end design of foundational platform initiatives, specifically focusing on the customer-facing control tower for AI agent governance. Drive the transition to a product-led growth (PLG) model by designing self-serve onboarding and in-product education experiences.
Responsibilities
- Lead the end-to-end design of foundational platform initiatives, specifically focusing on the customer-facing control tower for AI agent governance. Drive the transition to a product-led growth (PLG) model by designing self-serve onboarding and in-product education experiences.
Requirements
- Requires 8-12 years of product design experience with a strong background in complex B2B or enterprise SaaS platforms. Candidates must demonstrate high agency, strong systems thinking, and a portfolio showing measurable impact on complex products.
Key Skills
About Netomi
Netomi is the enterprise agentic CX platform built for the world's most complex environments. Backed by WndrCo, Accenture Ventures, and Adobe Ventures, Netomi's platform is leveraged by global brands including Delta Air Lines, United Airlines, MetLife, Paramount, DraftKings, NBA, and Ingram Micro to interact with their customers across chat, email, and voice. Netomi is building the intelligence layer for the digital experience — so that every brand can deliver the effortless, outcome-driven experiences their customers deserve.
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