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The Product Designer will define and solve communication problems between two user groups: businesses and their customers. They will work closely with PMs and engineers throughout the product lifecycle, ensuring a consistent user experience across the ChannelTalk product.
Responsibilities
- Designing intuitive user interfaces
- Creating graphic assets for digital platforms
- Collaborating with cross-functional teams
- Conducting user research to enhance usability and customer experience
Requirements
- 3+ years of product design experience
- High-quality UI design skills
- Ability to design intuitive user experiences
- Strong communication skills
- Ability to work with cross-functional teams
Key Skills
About 채널톡
Channel Talk is an AI messenger that is focused on helping DTC companies provide VIP-level customer service. We raised $40 million USD in our Series C, and are one of the fastest-growing B2B SaaS startups, currently servicing more than 150,000 brands across the world. At Channel Talk, we believe that a good product nurtures growth in a business and that simple conversations with customers can become the driving force for success. We help you stand out by utilizing AI to resolve repetitive inquiries so you have time to build genuine relationships through our powerful CRM and provide excellent support to your customers. Channel Talk offers: ✅ Unlimited live chat & team chat ✅ Customer Relationship Management (CRM) platform ✅ Customizable chatbots Want to learn more? Check us out: 🏡 Homepage: https://channel.io/en 📝 Blog: https://channel.io/en/blog 💼 Careers: https://channel.io/en/jobs 🇺🇸 https://channel.io/ko/jobs 🇰🇷 📺 Youtube: 📌 Global/KR: https://www.youtube.com/c/채널톡 📌 JP: ht
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