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Senior Conversation UX Designer, Alexa for Shopping
Amazon Remote (đŹđ§ City of London, London, United Kingdom)
Develop high-level customer experience strategies and design conversational frameworks and flows. Collaborate with various teams to optimize features and present design work for feedback.
Responsibilities
- Develop high-level customer experience strategy for both the near and long term
- Design conversational frameworks and conversational flows, partnering with UX Designers on accompanying GUI components
- Work with Science and Editorial teams to help train the LLM to generate content that matches the intention of the designs
- Present design work to the user experience team, product team, engineering team, leaders, and partner organisations for review and feedback
- Collaborate with other design team members on experiences, frameworks, processes, and best practices
Requirements
- Available online portfolio
- Bachelor's or higher degree in Interaction Design, Human-Computer Interaction, User Experience Design, Linguistics, Psychology, or a related field
- 8+ years of experience in conversation design or VUI design
- Fluent in English (written and verbal)
Benefits
- Opportunity to work on a high-impact project with a talented team
- Competitive salary and benefits package
- Career growth and development opportunities
- Flexible working hours and remote work options
Key Skills
About Amazon
Amazon is an equal opportunities employer that believes in employing a diverse workforce and values passion, invention, and simplicity.
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