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Senior UX Researcher, Applied AI Solution
Amazon 🇺🇸 Sunnyvale, California, United States of America
Lead end-to-end research programs to shape AI-native business applications and reduce product ambiguity. Partner with cross-functional teams to translate customer evidence into actionable recommendations for product roadmaps.
Responsibilities
- Lead end-to-end research programs across a product area, including study design, recruitment, moderation, analysis, synthesis, and communication of findings
- Drive a broad range of research, from rapid evaluative studies to foundational interviews, surveys, diary studies, journey research, and mixed-methods programs
- Partner with senior cross-functional stakeholders to inform product strategy, evaluate concepts and prototypes, and improve live customer experiences
Requirements
- 5+ years of proven success leading User Research projects with demonstrated impact
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
- Experience with field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design
Benefits
- Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave
- Sign-on payments and restricted stock units (RSUs)
Key Skills
About Amazon
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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