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Lead Product Designer - 12 Month FTC

Mojo Mortgages 🇬🇧 City of London, London, United Kingdom

Contract Senior

Own the design vision for a specific area of Mojo, focusing on the intersection of customer journeys and internal advisor tooling. Balance AI automation with human expertise to remove operational bottlenecks and improve conversion rates.

Responsibilities

  • Own the design vision for a specific area of Mojo, focusing on the intersection of customer journeys and internal advisor tooling. Balance AI automation with human expertise to remove operational bottlenecks and improve conversion rates.

Requirements

  • Requires 8+ years of experience in product/UX design at a senior IC level, specifically within SaaS or complex products. Must be AI-fluent and comfortable working with ambiguity to solve operational and commercial problems.

Benefits

  • Remote working
  • Work from anywhere (up to 30 days a year)
  • 25 days holiday plus bank holidays
  • Birthday half-day
  • Day off for moving house
  • Pension via Aviva
  • Enhanced parental pay
  • Sick pay
  • Sick pay insurance
  • Subsidised private medical
  • Critical illness cover
  • Death in service
  • Able Futures wellness programme
  • Company social events
  • Compassionate leave
  • Long service awards up to ÂŁ7,000

Key Skills

Product Design UX Design SaaS Complex Products AI Automation Human Expertise Operational Bottlenecks Conversion Rates Design Vision Customer Journeys Internal Advisor Tooling Ambiguity Commercial Problems

About Mojo Mortgages

Mojo is a free online mortgage broker and part of the Houseful group of companies (Zoopla, Prime Location, Hometrack). We use cutting-edge tech and expert in-house advisers to make getting a mortgage feel less like the 1980s and more like the 21st Century. That means no taking time off work for appointments in a stuffy broker’s office, no waiting on hold for updates on your application, no piles of paperwork and, most importantly, no fees. At Mojo Mortgages we can compare thousands of deals from across the entire market giving you a personalised mortgage recommendation and a Mortgage in Principle in 15 minutes. What’s more, we’ll handle your entire application for you – making all the necessary phone calls and arrangements for you until your mortgage is in place. Whether they write code or help customers, everyone in our fast-growing team is united by a belief that getting a mortgage doesn’t have to be a headache. For mortgage advice without fees and an application process witho

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