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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-ExupĆ©ry

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U.s. Bank logo

UX Researcher - Digital Experience (Business Banking)

U.s. Bank šŸ‡ŗšŸ‡ø Los Angeles, California, United States of America

$105,400 - $124,000 Full-time Mid-level

Lead and execute end-to-end UX research to uncover meaningful insights that inform design and business decisions. Partner with cross-functional teams to translate findings into actionable product improvements and measurable outcomes.

Responsibilities

  • Lead and execute end-to-end UX research to uncover meaningful insights that inform design and business decisions. Partner with cross-functional teams to translate findings into actionable product improvements and measurable outcomes.

Requirements

  • Requires a bachelor's degree in a relevant field and three to five years of UX design research experience. Preference is given to candidates with financial industry experience and a proven ability to handle large commercial clients.

Benefits

  • Healthcare (Medical, Dental, Vision)
  • Basic Term And Optional Term Life Insurance
  • Short-term And Long-term Disability
  • Pregnancy Disability And Parental Leave
  • 401(k) And Employer-funded Retirement Plan
  • Paid Vacation
  • Paid Holiday Opportunities
  • Adoption Assistance
  • Sick And Safe Leave
  • Incentive And Recognition Programs
  • Equity Stock Purchase
  • Pension

Key Skills

UX research Cross-functional collaboration Design thinking User-centered design Product improvements Measurable outcomes Financial industry experience Large commercial clients Bachelor's degree Relevant field UX design research experience

About U.s. Bank

At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical CompaniesĀ® by the Ethisphere Institute and the most admired superregional bank by Fortune. In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies. We’re

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