Synthesia logo

UX Researcher (Senior/Staff-level)

Synthesia 🇬🇧 City of London, London, United Kingdom

Full-time Senior

Lead end-to-end strategic and tactical qualitative research to shape the transition from a single product to a multi-product AI platform. Establish research operations, build participant panels, and partner with product and data teams to influence executive-level decisions.

Responsibilities

  • Lead end-to-end strategic and tactical qualitative research to shape the transition from a single product to a multi-product AI platform. Establish research operations, build participant panels, and partner with product and data teams to influence executive-level decisions.

Requirements

  • Requires significant experience as a UX researcher, preferably as the sole researcher on a technical team within a B2B SaaS environment. Must possess a strong qualitative toolkit and the ability to influence senior stakeholders and navigate AI-native product challenges.

Benefits

  • Generous Salary
  • Equity
  • 25 Days Annual Leave
  • Local Holidays
  • Regular Team Offsites
  • Work From Home Budget
  • Work From Anywhere Policy (60 days per year)
  • Generous Referral Scheme
  • Enhanced Parental Leave
  • Private Healthcare via AXA
  • 5% Pension Match
  • Team Lunches

Key Skills

Qualitative Research UX Research Strategic Research Tactical Research Research Operations Participant Panels Product Teams Data Teams Executive-level Decision Making AI-native Product Challenges B2B SaaS Environment

About Synthesia

Synthesia is the world’s leading AI video platform for business, trusted by over 90% of the Fortune 100, including Amazon, Zoom, Microsoft, and more. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

BEFORE YOU APPLY

Make sure your resume makes it through AI screening

Upload your resume

Never miss similar opportunities 🔔

Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.