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Lead UX Designer (Mobile & Self-Service)
Mcmillan Shakespeare (mmsg) 🇦🇺 Melbourne, Victoria, Australia
The Lead UX Designer will redefine and streamline the mobile and self-service customer experience, leading the transformation of critical digital journeys. This role involves simplifying complex financial processes and creating intuitive experiences for customers.
Responsibilities
- The Lead UX Designer will redefine and streamline the mobile and self-service customer experience, leading the transformation of critical digital journeys. This role involves simplifying complex financial processes and creating intuitive experiences for customers.
Requirements
- Candidates should have strategic design skills combined with deep UX expertise and a passion for solving complex customer problems. A minimum of 7 years of UX design experience, including leading or mentoring designers, is required.
Benefits
- Novated Leasing Benefits and Discounts
- 12 Weeks Paid Parental Leave
- Comprehensive Learning and Development Opportunities
- Sonder Digital Wellbeing Platform
- Default Income Protection Insurance
- Exempt Employee Share Plan
Key Skills
About Mcmillan Shakespeare (mmsg)
With eight brands across the employee benefits, fleet management and disability support industries, MMS employs around 1300 people in Australia and New Zealand. Established in 1988, MMS blazed the trail for salary packaging in Australia, and we have grown from a small family business to the ASX-listed house of brands we are today. At MMS, we're proud of our history, our heart, and our commitment to making a difference to people's lives. We care because people matter. We collaborate because the greatest achievements are made together, and we continuously create because some of the best innovations have yet to be imagined. Our vision – to be a trusted partner that provides solutions in making complex matters simple – reflects our strong nationwide presence and the many long-term clients we partner with including Federal and State governments and some of the largest public and private sector, health and charitable organisations.
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