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Plan and conduct user research to develop personas and journey maps that improve operational efficiency. Design high-fidelity interfaces and prototypes for ServiceNow applications while collaborating with developers to ensure successful implementation.
Responsibilities
- Plan and conduct user research to develop personas and journey maps that improve operational efficiency. Design high-fidelity interfaces and prototypes for ServiceNow applications while collaborating with developers to ensure successful implementation.
Requirements
- Requires a Bachelor's degree in UX Design or a related field with at least 7 years of UX experience, including 2 years with enterprise platforms like ServiceNow. Proficiency in design tools like Figma and a strong understanding of accessibility standards and web technologies are essential.
Key Skills
About Ncs
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. For more information, visit ncs.co.
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