Staff Product Designer, Group Practices

Lead the end-to-end design for group practice experiences, focusing on onboarding, supervisory billing, and admin tooling. Utilize AI-first design tools to prototype and iterate on product flows that drive business growth and scale.

Responsibilities

• Own the design of the group practice experience end-to-end — from onboarding and supervisory billing, to packaging and SLA compliance, to practice management and admin tooling
• Drive supervisory billing from early product to nationwide scale — design the onboarding, activation, and in-product experience for supervisors and supervisees
• Design for admins and owners as your primary persona — build bulk workflows, role-based views, multi-provider management, and practice-level analytics
• Adapt platform-wide launches for group practices — when Headway ships packaging, identity verification, or onboarding improvements, you'll ensure they work for the group practice context
• Start in planning mode, using tools like Claude.ai to clarify the problem space, understand data, and test initial assumptions
• Prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows and IAs

Requirements

• Have 8+ years of product design experience, with significant time spent designing for multi-user systems with different roles and permissions
• Have 0→1 product experience — you've designed new product lines, validated business models through design, or taken a product area from early concept to scale
• Think like a business builder — you understand revenue models, can connect design decisions to business outcomes, and make sharp prioritization calls about where design effort creates the most value
• Have designed for platforms or marketplaces where segment-specific needs must be balanced with platform consistency
• Bring strong visual and interaction design craft across both growth surfaces and product surfaces
• Are comfortable partnering with Sales and CS as key stakeholders — not just PM and Eng — and translating customer relationships into product insights

Benefits

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year

Key Skills