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Sr. UX Researcher, Amazon Delivery Customer Experiences
Amazon 🇺🇸 Bellevue, Washington, United States of America
Drive decisions through continuous customer understanding by designing and maintaining research programs. Identify opportunities and champion innovative solutions by crafting and executing research that surfaces emerging customer needs.
Responsibilities
- Drive decisions through continuous customer understanding by designing and maintaining research programs. Identify opportunities and champion innovative solutions by crafting and executing research that surfaces emerging customer needs.
Requirements
- Candidates must have 5+ years of hands-on experience in various user research methods and a bachelor's degree in a related field. Experience in leading user research projects with demonstrated impact is essential.
Benefits
- Health Insurance
- Stock Options
- 401k
- Paid Time Off
- Parental Leave
Key Skills
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
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