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Lead UX Designer (Mobile & Self-Service)
Mcmillan Shakespeare Group (mms) 🇦🇺 Melbourne, Victoria, Australia
Lead the UX transformation of mobile and self-service digital experiences for a financial services organization. You will redefine customer journeys, simplify complex financial processes, and mentor other designers to improve customer satisfaction and self-service adoption.
Responsibilities
- Lead the UX transformation of mobile and self-service digital experiences for a financial services organization. You will redefine customer journeys, simplify complex financial processes, and mentor other designers to improve customer satisfaction and self-service adoption.
Requirements
- Requires over 7 years of UX design experience with a strong track record in mobile apps and regulated environments like fintech or banking. Proficiency in Figma and expertise in end-to-end user research and stakeholder management are essential.
Benefits
- Novated Leasing Benefits And Discounts
- 12 Weeks Paid Parental Leave
- Learning And Development Opportunities
- Sonder Digital Wellbeing Platform
- Annual Flu Vaccinations
- Income Protection Insurance
- Exempt Employee Share Plan
- Volunteer Leave
- Career Break
- MMS Rewards Program
Key Skills
About Mcmillan Shakespeare Group (mms)
With eight brands across the employee benefits, fleet management and disability support industries, MMS employs around 1300 people in Australia and New Zealand. Established in 1988, MMS blazed the trail for salary packaging in Australia, and we have grown from a small family business to the ASX-listed house of brands we are today. At MMS, we're proud of our history, our heart, and our commitment to making a difference to people's lives. We care because people matter. We collaborate because the greatest achievements are made together, and we continuously create because some of the best innovations have yet to be imagined. Our vision – to be a trusted partner that provides solutions in making complex matters simple – reflects our strong nationwide presence and the many long-term clients we partner with including Federal and State governments and some of the largest public and private sector, health and charitable organisations.
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