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Head of Design and Research

Upside 🇺🇸 Washington, District of Columbia, United States of America

$249,000 - $289,000 Full-time Senior

Lead a small team of designers and researchers to elevate the quality, consistency, and polish of the consumer and payments experience. Partner with Product, Engineering, and Marketing to integrate design into early discovery and scale the research practice using AI-native approaches.

Responsibilities

  • Lead a small team of designers and researchers to elevate the quality, consistency, and polish of the consumer and payments experience. Partner with Product, Engineering, and Marketing to integrate design into early discovery and scale the research practice using AI-native approaches.

Requirements

  • Requires deep experience in consumer product design for high-scale transaction-driven apps, specifically scaling from 3M to 10M+ MAU. Must have a track record of leading design teams of 5-10 people and applying analytical data to drive UX impact.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Equity (ISOs)
  • 401(k) program
  • Family planning programs
  • Paid parental leave
  • Physical fitness and wellness memberships
  • Emotional and mental health support programs
  • Unlimited PTO
  • 10 paid federal holidays
  • Annual week-long winter break
  • Flexible work environment
  • Lunch reimbursement for in-office employees
  • Employee resource groups
  • Learning and development stipend

Key Skills

Leadership Design Research Product Design Consumer Product Design UX Impact AI-native Approaches Cross-functional Collaboration Analytical Data High-scale Transaction-driven Apps

About Upside

Upside is a technology company that increases the financial power of people and businesses in the real world. Since 2016, we’ve helped millions of people get more purchasing power on the things they need, and tens of thousands of brick and mortar businesses earn measurable profit – all while contributing to important sustainability initiatives.

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