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Senior UX Designer System Tools, Amazon Customer Service
Amazon 🇺🇸 Seattle, Washington, United States of America
Lead end-to-end design for new customer service tools and partner with product, engineering, and research teams to deliver impactful solutions. Present and defend design decisions to senior leadership while influencing product roadmaps and organizational goals.
Responsibilities
- Lead end-to-end design for new customer service tools and partner with product, engineering, and research teams to deliver impactful solutions. Present and defend design decisions to senior leadership while influencing product roadmaps and organizational goals.
Requirements
- Candidates should have 7+ years of design experience with a strong portfolio demonstrating user-centered design solutions. Experience with design tools and working with stakeholders on strategic programs is preferred.
Benefits
- Health Insurance
- Stock Options
- 401k
- Paid Time Off
- Parental Leave
Key Skills
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
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