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Define how enterprise users interact with the product by mapping complex workflows and uncovering customer friction. Translate deep research insights into clear interaction patterns and shipped product experiences in collaboration with engineering and product teams.
Responsibilities
- Define how enterprise users interact with the product by mapping complex workflows and uncovering customer friction. Translate deep research insights into clear interaction patterns and shipped product experiences in collaboration with engineering and product teams.
Requirements
- Requires strong experience designing complex end-to-end digital products, specifically within enterprise software or B2B SaaS environments. Must possess deep UX research skills and a clear perspective on how AI influences user behavior and interaction patterns.
Key Skills
About Conduct
Conduct is your partner in designing better experiences for the people you serve. We work with organisations of all sizes to untangle complex problems, uncover insight through research, and deliver digital tools that create lasting impact. You bring deep knowledge of your context. We bring the tools, methods, and experience to help you uncover insight, align your team, and move from ideas to outcomes. Everything we do is shaped by real-world needs, not assumptions. And every solution we design is backed by research, tested with users, and built for sustainability. What we do: • Research and journey mapping to understand needs across systems and services • Service design and prototyping to explore and validate ideas • End-to-end digital product development • Workshops and training to build internal capability ───── Sectors we work in: • Health and aged care • Government, community services and not-for-profit • Education and learning • Automotive • Sports and entertainment • Essent
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