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UX Researcher

Publicis Groupe Holdings B.v 🇺🇸 New York, New York, United States of America

Onsite $89,700 - $166,500 Full-time Mid-level

Own end-to-end research studies by defining questions, selecting methodologies, and delivering actionable recommendations to shift product roadmaps. Collaborate with cross-functional partners to connect user behavior to business outcomes and maintain a shared research repository.

Responsibilities

  • Own research studies end-to-end: define the question, recommend the right methodology, recruit participants, facilitate sessions, synthesize findings, and deliver a clear recommendation
  • Assess each research challenge on its own terms and advocate confidently for the most appropriate method
  • Plan and moderate qualitative research sessions with warmth and confidence
  • Design and analyze quantitative studies and integrate those findings with qualitative insights
  • Use user research tools to accelerate the operational side of research
  • Build and maintain a shared research repository
  • Communicate findings to cross-functional partners
  • Partner with Product Designers and Product Managers throughout the product development lifecycle
  • Contribute to a user-centered culture

Requirements

  • Three to five years of hands-on UX research experience on digital products
  • Demonstrated fluency in both qualitative methods and quantitative methods
  • Confident, upbeat presence in the room
  • Judgment to assess a research question and recommend the right method
  • Practical experience using AI tools to accelerate synthesis and operational tasks
  • Strong written and verbal communication skills
  • Degree in Human-Computer Interaction, Cognitive Science, Psychology, Anthropology, or a related behavioral discipline, or equivalent professional experience

Benefits

  • Flexible time off (FTO)
  • 15 paid holidays
  • Paid sick time
  • Parental/new child leave
  • Childcare & elder care assistance
  • Adoption assistance
  • Comprehensive health coverage
  • 401(k)
  • Tuition assistance
  • Commuter benefits
  • Professional development
  • Employee recognition
  • Charitable donation matching
  • Health coaching and counseling

Key Skills

UX research Qualitative methods Quantitative methods AI tools User research tools Communication skills Human-Computer Interaction Cognitive Science Psychology Anthropology User-centered design Design Thinking User Experience Cross-functional collaboration Agile Scrum Leadership Mentoring Data analysis Statistical analysis Survey design Interviews Usability testing Contextual inquiry Diary studies Card sorts Tree tests Benchmarking Analytics review

About Publicis Groupe Holdings B.v

Epsilon is a global data, technology, and services company that powers the marketing and advertising ecosystem, providing marketers from the world's leading brands the data, technology, and services they need to engage consumers.

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