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Senior UX Researcher

Camunda 🇺🇸 United States of America

$143,800 - $231,900 Full-time Senior

Conduct weekly structured customer discovery conversations across various personas to identify needs and pain points. Translate these findings into live opportunity maps and direction briefs to shape product strategy and investment decisions.

Responsibilities

  • Conduct weekly structured customer discovery conversations across various personas to identify needs and pain points. Translate these findings into live opportunity maps and direction briefs to shape product strategy and investment decisions.

Requirements

  • Requires 5+ years of experience in product or UX research within a B2B SaaS or enterprise environment. Must have a proven track record of translating research into actionable product direction and strong asynchronous communication skills.

Benefits

  • Competitive Compensation
  • Virtual Stock Option Plan (VSOP)
  • Home Office Budget
  • Co-working Space Support
  • Flexible Time Off
  • Annual Kickoff and Team Offsites
  • Connection Budgets
  • Healthcare
  • Mental Wellbeing Support
  • Live Well Lifestyle Spending Account (LSA)
  • Retirement and Pension Plans
  • Life and Disability Insurance
  • Professional Growth Budget

Key Skills

UX Research Customer Discovery Personas Needs and Pain Points Opportunity Maps Direction Briefs Product Strategy Investment Decisions B2B SaaS Enterprise Environment Asynchronous Communication Actionable Product Direction

About Camunda

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production – safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Recognized as a Visionary in the Gartner Magic Quadrant™ for BOAT 2025 and rated 5/5 in Orchestration by Forrester.

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