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Senior UX Researcher - Guest Experience in Stores

Target 🇺🇸 Minneapolis, Minnesota, United States of America

$98,000 - $176,000 Full-time Senior

Lead comprehensive UX research to understand guest behaviors and pain points across physical and digital store environments. Translate research findings into strategic product, service, and operational decisions to improve the end-to-end shopping journey.

Responsibilities

  • Lead comprehensive UX research to understand guest behaviors and pain points across physical and digital store environments. Translate research findings into strategic product, service, and operational decisions to improve the end-to-end shopping journey.

Requirements

  • Requires 4+ years of experience as a product or design researcher with a strong portfolio and proficiency in diverse qualitative and quantitative methods. A degree in Anthropology, Psychology, HCI, or a related social science field is preferred.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • 401(k)
  • Employee Discount
  • Short Term Disability
  • Long Term Disability
  • Paid Sick Leave
  • Paid National Holidays
  • Paid Vacation

Key Skills

UX Research Guest Behavior Understanding Pain Point Identification Physical Store Environment Research Digital Store Environment Research Strategic Product Decision Making Strategic Service Decision Making Operational Decision Making Anthropology Psychology HCI Social Science

About Target

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. For more information, visit corporate.target.com. Beware of Hiring Scams: Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through corporate.target.com/careers, or Workday, our applicant tracking system.

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