Make sure your resume makes it through AI screening. Most resumes get filtered by AI before a human sees them.
Senior UX Designer System Tools, Amazon Customer Service
Amazon 🇺🇸 Austin, Texas, United States of America
Lead the end-to-end design of new customer service tools from concept to launch while partnering with product and engineering teams. Drive design reviews and workshops to align stakeholders and create interfaces that reveal meaningful patterns to users.
Responsibilities
- Lead the end-to-end design of new customer service tools from concept to launch while partnering with product and engineering teams. Drive design reviews and workshops to align stakeholders and create interfaces that reveal meaningful patterns to users.
Requirements
- Requires over 7 years of design experience with a strong portfolio demonstrating user-centered solutions across desktop and mobile. Proficiency in Figma or Adobe Creative Cloud and experience with large-scale, complex projects are essential.
Benefits
- Sign-on Payments
- Restricted Stock Units (RSUs)
- Health Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Prescription Insurance
- Basic Life & AD&D Insurance
- Supplemental Life Plans
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement
- 401(k) Matching
- Paid Time Off
- Parental Leave
Key Skills
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities 🔔
Get notified when new UI/UX Design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.