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Customer Quality & Quality In Design Manager

Barry Callebaut Group 🇧🇪 Halle, Halle-Vilvoorde, Belgium

Full-time

The Customer Quality & Quality in Design Manager monitors customer feedback and quality KPIs to drive improvements and ensure quality standards are met in product introductions. They act as a liaison between various departments to integrate customer requirements into factory processes.

Responsibilities

  • The Customer Quality & Quality in Design Manager monitors customer feedback and quality KPIs to drive improvements and ensure quality standards are met in product introductions. They act as a liaison between various departments to integrate customer requirements into factory processes.

Requirements

  • Candidates should have a bachelor's degree in a relevant field and a minimum of 3 years of experience in quality or related roles within food manufacturing. Strong knowledge of food safety systems and customer interaction experience are also required.

Benefits

  • Annual Leave
  • Flexible Working Hours
  • Meal Allowance
  • Eco-Cheques
  • Transport Allowance
  • Bicycle Allowance
  • Group Insurance
  • Health Insurance
  • Dental Care

Key Skills

Quality Management Customer Feedback Quality KPIs Food Safety Systems Customer Interaction Factory Processes Departmental Liaison

About Barry Callebaut Group

With annual sales of about CHF 14.8 billion in fiscal year 2024/25, the Zurich-based Barry Callebaut Group is the world’s leading solutions provider of high-quality chocolate experiences across the full spectrum of chocolate, cocoa, cacao coatings and non-cocoa alternatives – from sourcing and processing cocoa beans to crafting premium chocolates, fillings and decorations. The Group operates more than 60 production facilities worldwide and employs a diverse, committed workforce of over 13,000 people. Barry Callebaut serves as a trusted partner for the entire food industry, from large-scale food manufacturers to artisanal and professional users such as chocolatiers, pastry chefs, bakers, hotels, restaurants and caterers with Callebaut® as its main global brand. The Barry Callebaut Group is dedicated to making sustainable chocolate the norm – helping secure the future of cocoa and improving the livelihoods of cocoa farmers. It supports the Cocoa Horizons Foundation, which aims to sha

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