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Senior Product Designer, Onboarding & Activation
Clio 🇨🇦 Toronto, Ontario, Canada
The Senior Product Designer will own the design of the onboarding and activation experience for new customers, focusing on their first 120 days with Clio. This includes mapping the customer journey, designing in-product guidance, and collaborating with cross-functional teams to ensure a coherent onboarding experience.
Responsibilities
- The Senior Product Designer will own the design of the onboarding and activation experience for new customers, focusing on their first 120 days with Clio. This includes mapping the customer journey, designing in-product guidance, and collaborating with cross-functional teams to ensure a coherent onboarding experience.
Requirements
- Candidates should have 5+ years of experience in product design, preferably in a SaaS or B2B environment, with a strong focus on onboarding and activation experiences. Proficiency in user research methodologies and modern design tools is essential, along with excellent communication and collaboration skills.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Time Off Policy
- Counseling Benefit
- RRSP Matching
- RESP Contribution
- Recognition Program
Key Skills
About Clio
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. Purpose-built for the legal industry, Clio’s Intelligent Legal Work Platform streamlines workflows, improves decision-making, and combines powerful technology with industry-leading security. Trusted by hundreds of thousands of legal professionals in more than 130 countries, and approved by over 100 bar associations and law societies worldwide, Clio sets the standard for innovation and client success across the legal profession. Backed by world-class investors and a mission to transform the legal experience for all, Clio is defining the future of legal work through AI.
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