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Own the end-to-end design of the 120-day customer onboarding and activation journey to reduce churn and increase product adoption. Design in-product guidance and internal tooling for onboarding and data migration teams to streamline customer setup.
Responsibilities
- Own the end-to-end design of the 120-day customer onboarding and activation journey to reduce churn and increase product adoption. Design in-product guidance and internal tooling for onboarding and data migration teams to streamline customer setup.
Requirements
- Requires 5+ years of product design experience, preferably in B2B SaaS, with a proven track record of designing early lifecycle experiences. Must be proficient in Figma and user research methodologies, with the ability to use data metrics to inform design decisions.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Time Off
- Counseling Benefit
- RRSP Matching
- RESP Contribution
- Clioversary Recognition Program
Key Skills
About Clio
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. Purpose-built for the legal industry, Clio’s Intelligent Legal Work Platform streamlines workflows, improves decision-making, and combines powerful technology with industry-leading security. Trusted by hundreds of thousands of legal professionals in more than 130 countries, and approved by over 100 bar associations and law societies worldwide, Clio sets the standard for innovation and client success across the legal profession. Backed by world-class investors and a mission to transform the legal experience for all, Clio is defining the future of legal work through AI.
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