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Leverage product and technology expertise to understand users and influence product vision. Lead customer research initiatives and translate findings into actionable design solutions.
Responsibilities
- Leverage product and technology expertise to understand users and influence product vision. Lead customer research initiatives and translate findings into actionable design solutions.
Requirements
- Candidates should have 5+ years of experience in AI-native products and a bachelor's degree in Design, HCI, or a related field. Strong proficiency in design tools and excellent communication skills are essential.
Key Skills
About Level Ai
Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer. Every function learns from the same customer conversation data. Coaching plans reflect what QA scores surface, Product see the same friction patterns Operations sees, and the business comes together to deliver a unified, intelligent customer journey. Companies like Wayfair, Smartsheet, Chime, Gusto and SwissRe trust Level AI to deliver efficient, high-quality, customer experiences while elevating customer strategy.
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