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Lead the end-to-end design strategy for Twilio's Voice products, translating complex telecom abstractions into intuitive developer experiences. Collaborate across teams to ensure cohesive multi-channel journeys and integrate voice capabilities with AI portfolios.
Responsibilities
- Lead the end-to-end design strategy for Twilio's Voice products, translating complex telecom abstractions into intuitive developer experiences. Collaborate across teams to ensure cohesive multi-channel journeys and integrate voice capabilities with AI portfolios.
Requirements
- Requires 8+ years of professional product design experience focusing on technical software, developer tools, or complex B2B platforms. Candidates must demonstrate strong systems thinking, cross-functional influence, and comfort with technical ambiguity.
Benefits
- Health Care Insurance
- 401(k) Retirement Account
- Paid Sick Time
- Paid Personal Time Off
- Paid Parental Leave
- Wellness Leave
- Equity Plan
- Corporate Bonus Plan
Key Skills
About Twilio
Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
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