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Senior Product Designer - Lifecycle Growth
Text 🇵🇱 Wrocław, Lower Silesian Voivodeship, Poland
You will take end-to-end ownership of design work, focusing on business outcomes such as activation, conversion, and retention. This includes running live experiments and collaborating with other designers across product teams.
Responsibilities
- You will take end-to-end ownership of design work, focusing on business outcomes such as activation, conversion, and retention. This includes running live experiments and collaborating with other designers across product teams.
Requirements
- Candidates should demonstrate a strong business-first mindset and the ability to work with ambiguity. Experience with the full design process and mastery of Figma are essential, along with a willingness to adopt AI-assisted design tools.
Key Skills
About Text
Text (www.text.com) helps businesses turn customer conversations into revenue. We provide an AI customer service platform that combines live chat, help desk, and AI agents to help teams respond faster, understand customer intent, and act on it in real time. Instead of just managing support, businesses can use every interaction to convert, retain, and grow customer relationships. Most companies still treat customer service as a cost center — something to handle after the sale. Text takes a different approach. Every question, from a product inquiry to a shipping update, carries intent. These moments aren’t just requests for help. They’re opportunities to move a customer closer to a decision. Text makes those opportunities visible and actionable. Teams can spot buying signals, respond with context, and turn everyday conversations into measurable outcomes — from higher conversion rates to stronger loyalty and lifetime value. That’s what Text is built for. Text turns customer conversati
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