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Service Design Manager
Foxway 🇸🇪 Växjö, Kronoberg County, Sweden
As a Service Design Manager, you will own and continuously improve service value propositions across our circular product journeys. You will lead service improvement initiatives and collaborate closely with various teams to ensure effective implementation and performance tracking.
Responsibilities
- As a Service Design Manager, you will own and continuously improve service value propositions across our circular product journeys. You will lead service improvement initiatives and collaborate closely with various teams to ensure effective implementation and performance tracking.
Requirements
- You should have 3+ years of experience in improving complex services and a strong customer focus combined with a business and operations-driven mindset. Excellent communication skills and the ability to balance profitability with customer experience are essential.
Key Skills
About Foxway
Foxway helps businesses, public organizations, OEMs, MNOs, and retailers extend device lifecycles, reduce costs, and achieve ESG goals. We offer new and refurbished devices along with services like Device as a Service (DaaS), asset recovery, trade-in and buyback solutions. Headquartered in Sweden, with over 1,000 employees across Europe, we support customers in more than 100 countries.
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