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You will lead the member-facing programs that introduce people to Twin Health's care, architecting the end-to-end service journey from initial introduction to complete onboarding. This includes mapping complex enrollment flows and creating engaging experiences that demonstrate the benefits of the care provided.
Responsibilities
- You will lead the member-facing programs that introduce people to Twin Health's care, architecting the end-to-end service journey from initial introduction to complete onboarding. This includes mapping complex enrollment flows and creating engaging experiences that demonstrate the benefits of the care provided.
Requirements
- Candidates should have 8+ years of UX/product design experience with a strong portfolio showcasing high-end visual design and complex journey mapping. A bachelor's degree in design or a related field is required, along with proven experience in user research and designing healthcare journeys.
Benefits
- Health Insurance
- Stock Options
- 401k
- Unlimited Vacation
- Paid Parental Leave
Key Skills
About Twin Health
Twin Health combines advanced medical science and technology with a clinical care team to help people take control of conditions like type 2 diabetes, prediabetes, and obesity. Twin is a metabolic health benefit offered exclusively through employers or health plans. Our Digital Twin™ technology learns a member’s unique metabolism based on insights collected from smart devices, meal logs, and lab work. By seeing how their body responds to lifestyle choices, Twin can provide real-time, personalized recommendations on nutrition, activity, sleep, stress, and more. Our clinical care team then guides the member on a clear path toward their health goals, celebrating each win along the way. This leads to life-changing results: 💊 73% of members eliminated medications (including injections) ⚡️On average, members lost 14 pounds in 6 months ❤️🩹66% of members improved hypertension 💪81% of members improved cholesterol ⚖️On average, members saw a 2.2 point drop in A1C We also help our partners
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