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Senior Product Designer (Clinical)
Counsel Health 🇺🇸 New York, New York, United States of America
Develop a deep understanding of patient and clinical needs while owning the core experience of delivering care. Collaborate closely with clinical, product, and engineering teams to drive design decisions.
Responsibilities
- Develop a deep understanding of both patient & clinical needs
- Own the core experience of delivering care, from advice and coaching, to prescriptions, labs and referrals
- Leverage cutting edge tools to quickly prototype and iterate on innovative 0→1 experiences
- Raise the bar for interaction craft in our product
- Collaborate closely with clinical, product and engineering teams, driving design decisions with data
Requirements
- 5+ years of product design experience
- Passionate about complex workflow tools for specialized end users
- Able to blend system level thinking with tactical execution
- Passion for craft and hold a high bar for visual design
- Strong skills in rapid prototyping and iterating new product experiences from scratch (0→1)
- Demonstrated ability in working cross-functionally to inform and validate design decisions
- Comfort navigating ambiguity and taking ownership of broad initiatives
Benefits
- Impact: Be at the forefront of AI-augmented care delivery
- Growth: Professional development and leadership opportunities
- Exposure: Gain hands-on experience in scaling a fast-growing healthcare technology company
- Compensation: Competitive salary and equity options
- Benefits: Competitive healthcare, vision, and dental, 401K, Unlimited PTO, snacks and free lunch at the office
Key Skills
About Counsel Health
Counsel Health delivers AI-enabled, physician-supervised primary care through a secure messaging-based experience. Built with enterprise-grade safety standards and AI safety guardrails, Counsel partners with health plans, consumer health solutions, employers, and health systems to provide a modern front door to care that significantly improves member access while ensuring clinical quality. By replacing outdated access points like nurse advice lines and legacy telehealth, Counsel helps organizations reduce high-cost claims, increase utilization of existing health solutions, and improve engagement, all while delivering care that is reliable, cost-effective, and scalable.
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