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Sr. UX Researcher, Applied AI Solutions
Amazon Web Services (aws) 🇺🇸 Seattle, Washington, United States of America
Lead end-to-end research programs across a product area, including study design and communication of findings. Partner with cross-functional stakeholders to inform product strategy and improve customer experiences.
Responsibilities
- Lead end-to-end research programs across a product area, including study design, recruitment, moderation, analysis, synthesis, and communication of findings
- Drive a broad range of research, from rapid evaluative studies to foundational interviews, surveys, diary studies, journey research, and mixed-methods programs
- Partner with senior cross-functional stakeholders to inform product strategy, evaluate concepts and prototypes, and improve live customer experiences
- Define research plans for ambiguous problem spaces and use strong methodological judgment to select the right approach for the decision, product stage, and level of risk
Requirements
- 5+ years of proven success leading User Research projects with demonstrated impact experience
- Knowledge of quantitative approaches (e.g., t-tests, regressions, ANOVAs, etc.)
- 8+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience
- Experience working with or evaluating AI systems
- Experience with behavioral data collection, quantitative data analysis, and statistics
Benefits
- Medical, dental & vision
- 401(k) matching
- Paid time off
- Parental leave
- Comprehensive benefits including health insurance, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
Key Skills
About Amazon Web Services (aws)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.
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