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Lead Product Designer, Family Experience
A Place For Mom 🇺🇸 United States of America
Lead design for Consumer Experience and own end-to-end product design for various consumer workstreams. Partner with multiple teams to define problem framing, success criteria, and design intuitive workflows for families navigating senior care decisions.
Responsibilities
- Lead design for Consumer Experience
- Own end-to-end product design for Consumer workstreams, from discovery and journey mapping through prototypes and production-ready design
- Translate emotionally complex, information-heavy senior care decisions into intuitive workflows
- Partner with Product, Engineering, Research, Marketing, Analytics, Operations, Sales, and business leaders to define problem framing, success criteria, tradeoffs, and release scope
Requirements
- 7+ years of product design experience on complex consumer web, marketplace, healthcare, search, lead-generation, ecommerce, SaaS, CRM, internal-tool, or operations-facing products
- Strong portfolio showing end-to-end ownership from ambiguous problem framing through shipped product
- Excellent interaction design, systems thinking, information architecture, UX writing judgment, and product judgment
- Demonstrated curiosity and hands-on experimentation with AI tools in the design or product development process
Benefits
- 401(k) plus match
- Dental insurance
- Health insurance
- Vision Insurance
- Paid Time Off
Key Skills
About A Place For Mom
A Place for Mom is the leading platform that guides caregivers and families through every stage of the aging journey. We simplify the search for senior care by offering free, personalized support—and when families are ready, we refer them to partners from our network of over 15,000 senior living communities and home care agencies. We help families find assisted living, memory care, independent living, home care, and other senior care options with guidance tailored to their needs. Our mission is to guide caregivers and their loved ones to a confident place, so families can focus on what matters most: their love for each other. At A Place for Mom, employees make a meaningful impact by helping families navigate complex care decisions while building their careers in a collaborative and purpose-driven environment. See open roles and grow your career with purpose: https://www.aplaceformom.com/about/careers/positions
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