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Interaction Designer
Hackajob Remote (🇬🇧 City of London, London, United Kingdom)
The Interaction Designer will join a multidisciplinary team to design and deliver innovative, user-centred digital public services. They will create effective interactions across channels and support service transformation by improving usability and efficiency.
Responsibilities
- Designing and delivering innovative, user-centred digital public services for Government and Private Sector clients
- Working collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services
- Participating in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements
- Rapidly prototyping and testing designs using a range of methods, including paper, digital, and code-based prototypes
- Producing clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes
- Capturing and communicating design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base
- Facilitating workshops, co-design sessions, and user testing to explore problems, generate ideas, and validate solutions
- Contributes to design standards and design systems, maintaining consistency across services and interfaces
- Supports service transformation by improving the efficiency, speed, and usability of public services
Requirements
- Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns
- Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines
- Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases
- Designs simple, intuitive, and accessible digital services that meet user needs and business objectives
- Takes an end-to-end view of services, creating effective, user-centred interactions across channels
- Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements
- Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code-based prototypes
- Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes
- Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base
- Facilitates workshops, co-design sessions, and user testing to explore problems, generate ideas, and validate solutions
- Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services
Benefits
- Competitive Salary
- Bonus Scheme
- Private Healthcare Insurance
- 25 Days Annual Leave + Bank Holidays
- Up to 10 days allocated for development training per year
- Enhanced Parental Leave
- Paid Fertility Leave (5 Days)
- Statutory & Contributory Pension
- EAP with Help@Hand
- Gym Membership Benefits
- Flexible Working
- Annual Away Days/Company Socials
Key Skills
About Hackajob
hackajob has the AI hiring tools trusted by enterprises, scale-ups, and 1M+ tech professionals worldwide. Job ads don’t tell the whole story. hackajob captures every nuance to connect companies with real, engaged tech talent, aligned to the *actual* hiring brief. No ghosting. No noise. No irrelevant outreach. From Software Engineers and Cloud specialists to Product and Data experts, AI agents match job seekers based on real skills and preferences — not just keywords. They stay in control, choosing to privately accept or decline opportunities. The result? 70,000 candidates connected to relevant opportunities each month. 8x better conversion than direct applications. 68% fewer interviews to make a hire.
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