Head of Design

Establish and lead the design discipline, setting the craft bar and building a design system from the ground up. Own the end-to-end user experience for complex B2B workflows, focusing on AI-powered features and onboarding.

Responsibilities

• Own outcomes: Work with product and engineering to define the right problems, validate solutions, and ship experiences that move real numbers such as usability, activation, and retention.
• Prototype with AI: You guide the structure, behaviour, and quality while AI helps generate prototypes, and with product and engineers you shape the user experience.
• Run research as a way to move faster: Talk to real users, run quick tests, and adjust.
• Build the function: Set the craft bar, start a design system, hire as we grow, and raise the quality of everything the team ships.

Requirements

• The judgement and experience of a senior leader, combined with the instinct to stay close to the craft and do the work yourself, not only direct it.
• A track record of leading product design on complex products, ideally in B2B, fintech, or other systems-heavy environments, and owning the work from the first problem through to launch.
• Evidence that you have built or materially shaped a design function, rather than only contributing to one that was already mature.
• Active use of LLMs in your real design work: You do not need to write production code by hand, but you do build prototypes.
• A portfolio that shows product thinking, interaction design, and craft, and that connects your work to outcomes.
• The ability to define success metrics with PMs and adjust your approach based on what the results tell you.
• Clear communication and the confidence to hold a quality bar in a room full of engineers and deadlines.

Benefits

• A base salary benchmarked to your location and set in line with the market for this level of seniority.
• An annual equity grant that vests over four years: This is real ownership in a company still small enough for your work to move its value.
• Direct backing from the COO, CEO, and Head of Product to change how the company builds product: The authority that comes with the role is real, not nominal.
• 25 days of paid holiday, hybrid working, latest modern tools
• Private Health Insurance
• Honest, regular feedback, and great colleagues who are good at their jobs

Key Skills