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Product Designer – Customer-Facing Products
Swingdev—a Hippo Company Remote (🇵🇱 Poland)
You will design the full Hippo Plus experience, from the sales funnel to back-office tools. You'll partner with PMs and Engineers to define problems, explore solutions, and ship features that impact product metrics.
Responsibilities
- Design the full Hippo Plus experience — from the sales funnel that converts first-time visitors into policyholders, to the back-office tools the team uses to manage policies, payments, and customer support
- Partner with PMs and Engineers from discovery onward - defining problems, exploring solutions, shipping features that move real product metrics ((conversion, activation, retention))
- Run user interviews, shadow sessions, and lightweight feedback loops with both customers and internal teams
- Sketch, wireframe, and prototype at the right fidelity for the question you're trying to answer (we use Figma and LLMs daily)
- Facilitate the messy conversations that get product, design and engineering aligned
- Share your work openly: process, half-formed ideas, and mistakes included
Requirements
- Have 3+ years shipping production work, with a portfolio that shows your process, your data and your impact
- Know Figma well: components, variables, auto-layout, prototyping - the works
- Are comfortable designing across the full product surface: consumer flows, transactional emails, back-office tools, dashboards
- Use LLMs as part of your design toolkit (Claude sits next to Figma here - research synth, draft thinking, prototyping, writing)
- Can run solo on a project with Staff Designer support when you need it
- Take initiative - spot a broken meeting, suggest a fix; get a vague brief, push back; see a better way, bring it up
- Are fluent in English and available in the afternoons 2-3 days a week (occasional evening calls for US time zones)
- Show up: camera on during calls, team events when they happen, and the occasional dumb meme in Slack
Benefits
- Salary: 14 000 - 17 000 PLN + VAT on B2B
- Form of employment of your choosing
- Remote work & flexible working hours
- Non-service days
- Health & Safety: Private medical care with dentists & orthodontists package for you and your family
- Group life insurance
- Psychotherapists support — free online sessions with psychologists and psychotherapists
- Home physiotherapy
- Multisport card & meditation apps reimbursed 50%
- Working conditions & Development: Gear with Apple Logo and monitor
- 50% reimbursement for courses, conferences, books & certificates
- Free access to private language lessons
- 6 Personal Development & 4 Voluntary Non-service days
Key Skills
About Swingdev—a Hippo Company
SwingDev is part of a fast-growing insurtech company from Silicon Valley, listed on NYSE – Hippo Insurance. Our technology-first approach is modernizing the otherwise stale home insurance industry, from IOT monitoring devices to our industry-leading software 🚀 Even though we've become a part of something bigger, joining SwingDev you'll feel the startup vibe created by people who simply like each other and have each other's back. We believe the culture of trust and integrity keeps us together, and it led us to where we are today - feeling happy with our work and interacting with people we call friends.
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