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Lead Product Designer, Powered by TodayTix

Todaytix Group 🇬🇧 City of London, London, United Kingdom

Hybrid Full-time Lead

Lead the design of complex B2B product initiatives for the partner portal from discovery through to delivery and QA. Collaborate with cross-functional teams to create intuitive user flows and maintain the design system using AI tools.

Responsibilities

  • Lead design across complex B2B product initiatives, from early discovery through delivery and QA
  • Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences
  • Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives
  • Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts
  • Promote a culture of design excellence — mentor other designers, champion quality, and lead by example
  • Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team

Requirements

  • 6+ years of experience in Product Design, with experience in a lead or senior capacity
  • Strong UX fundamentals and a refined eye for UI — able to simplify complex concepts and work within a Design System with taste and judgement
  • B2B or dashboard/data-heavy design experience — comfortable designing for complex, information-dense products
  • Proficiency in Figma and prototyping tools, with experience conducting generative and usability research
  • A strong portfolio of user-centred, beautifully executed UI — ideally including B2B or enterprise product work
  • AI fluency — you actively use AI tools to work faster and smarter, including a willingness to use AI-assisted coding to contribute directly to the design system and frontend

Benefits

  • Hybrid work environment (blend of in-office and at-home days)
  • Up to 4 weeks per year of flexible 'work from anywhere'
  • Generous pension match
  • Access to a bespoke Pension scheme
  • Complimentary tickets to shows and events
  • Employee Assistance Programme
  • Access to a corporate rate Vitality PMI plan
  • Healthcare cash plan
  • Season Ticket loans
  • Birthday off
  • Three months of fully paid Parental Leave
  • Employee Charity Donation Matching
  • Annual Professional Development Budget
  • Cycle to work scheme
  • Employee Referral Bonus

Key Skills

Product design UX design UI design Figma Prototyping tools Generative research Usability research Design system AI tools AI-assisted coding Frontend development Collaboration Communication Leadership Mentorship

About Todaytix Group

TodayTix Group is the global e-commerce leader for cultural experiences. Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through its powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Secret Cinema, and Show-Score, TTG has an intimate understanding of its millions of customers, allowing TTG to optimize partner relationships by providing unparalleled access to engaged audiences, generating meaningful revenue, and transforming the way tickets are sold. And with an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TodayTix Group is at the forefront of the digital transformation of culture. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. To learn mor

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