(Senior) UX/UI Product Designer

You will own the design of core user journeys for both internal tooling and external customer interfaces, producing wireframes, mockups, and prototypes. Additionally, you will establish the design foundation for AI-powered features and contribute to the product roadmap with user insights.

Responsibilities

• Own the end-to-end design of core users journeys — both employee tooling use-cases and external customer interfaces and product surfaces
• Define and evolve the product surfaces' information architecture and ontology: the labels, categories, and conceptual models that help both high-skill and first-time users navigate and operate quickly and effectively
• Establish the design foundation for AI-powered features, including how consumers and internal business users interact with intelligent guidance, dynamic recommendations, and agent-driven workflows
• Build and maintain a design system that keeps the experience consistent, accessible, and ready to scale across product surfaces
• Contribute to the product roadmap with user insight and design thinking — and help set the future trajectory of Coventry's workflows and external surfaces

Requirements

• 3-7 years of product design experience with a strong portfolio of shipped, B2B and B2C-facing work
• Deep UX fundamentals: information architecture, interaction design, user flows, and the ability to design for users making high-stakes decisions
• Strong UI craft in Figma — typography, visual hierarchy, spacing, and production-ready designs
• Actively using AI and generative AI tools in your design workflow, with a real point of view on how they change the work — not just the speed
• Clear communicator who can present and defend design decisions, take feedback directly, and keep moving in a fast-paced, collaborative environment
• Track record of owning projects end-to-end and delivering against milestones

Benefits

• Health insurance
• 401(k)
• Free in-office food and drinks
• Paid holidays
• Encouraged PTO

Key Skills