(Senior) UX/UI Product Designer

Own the end-to-end design of core user journeys for both internal business operations and external consumer interfaces. Establish the design foundation for AI-powered features and maintain a scalable design system.

Responsibilities

• Own the end-to-end design of core user journeys — both employee tooling use-cases and external customer interfaces and product surfaces
• Define and evolve the product surfaces’ information architecture and ontology
• Establish the design foundation for AI-powered features, including how consumers and internal business users interact with intelligent guidance, dynamic recommendations, and agent-driven workflows
• Build and maintain a design system that keeps the experience consistent, accessible, and ready to scale across product surfaces
• Contribute to the product roadmap with user insight and design thinking — and help set the future trajectory of Coventry's workflows and external surfaces

Requirements

• 3–7 years of product design experience with a strong portfolio of shipped, B2B and B2C-facing work
• Deep UX fundamentals: information architecture, interaction design, user flows, and the ability to design for users making high-stakes decisions
• Strong UI craft in Figma — typography, visual hierarchy, spacing, and production-ready designs
• Actively using AI and generative AI tools in your design workflow, with a real point of view on how they change the work
• Clear communicator who can present and defend design decisions, take feedback directly, and keep moving in a fast-paced, collaborative environment
• Track record of owning projects end-to-end and delivering against milestones

Benefits

• Health insurance
• 401(k)
• Free in-office food and drinks
• Paid holidays
• Encouraged PTO

Key Skills