Senior Visual Designer

Lead the design and production of confidential visual materials across digital and print platforms for a Fortune 50 client. Manage daily intake, project coordination, and vendor communication while serving as the primary client point of contact during assigned shifts.

Responsibilities

• Serve as the primary client point of contact during assigned coverage shifts, managing daily intake, clarification, prioritization, status updates, execution, and delivery of requests
• Create, adapt, version, and produce high-quality visual materials across digital, presentation, print, environmental, fabrication, installation, and production applications
• Use AI tools appropriately to accelerate design exploration, image and video generation, versioning, content adaptation, production efficiency, and workflow support
• Ensure all work aligns with approved brand standards, client direction, Truth Collective quality expectations, and applicable confidentiality, file management, naming, and operational protocols
• Prepare accurate, organized, production-ready files for vendor handoff, including print, fabrication, installation, proofing, packaging, timing, delivery, and quality-control needs
• Coordinate with visual designers, pod teammates, Truth Collective team members, client stakeholders, production partners, and vendors to keep work moving efficiently
• Maintain clear, proactive communication around request status, priorities, timing, dependencies, risks, escalation needs, and next steps
• Balance multiple concurrent requests with speed, accuracy, composure, responsiveness, and strong attention to detail
• Support real-time collaboration, live working sessions, and fast-turn production needs when required
• Document work status, decisions, and handoff notes to ensure seamless continuity across shifts and pod coverage
• Handle confidential client materials and communications with discretion, professionalism, and care
• Contribute creative, operational, and cultural value to Truth Collective and the client relationship

Requirements

• Strong visual design, layout, typography, composition, hierarchy, image selection, and brand system skills across digital, print, and production applications
• Expert proficiency in macOS and Adobe Creative Suite, including InDesign, Illustrator, Photoshop, and Acrobat
• Working knowledge of Figma and other relevant digital design and collaboration tools
• Deep print production expertise, including bleeds, crops, color profiles, resolution, linked assets, packaging, PDF settings, proofing, and vendor-ready file preparation
• Proficiency with AI tools such as ChatGPT, Grok, Google Gemini, Midjourney, Adobe Firefly, and other emerging platforms
• Strong project coordination, prioritization, organization, file management, and deadline-management skills
• Confident client communication skills, including the ability to interface calmly and professionally with senior-level clients, internal teams, external vendors, and production partners
• Sound judgment, problem-solving ability, and composure in urgent, ambiguous, or high-pressure situations
• Ability to work both collaboratively and autonomously, take direction effectively, and make progress with limited oversight when needed
• Familiarity with Google Workspace, Microsoft Office Suite, and cloud-based storage platforms, including Box
• Understanding of digital file optimization, accessibility considerations, and cross-platform design requirements
• Ability to manage handoffs, document work status, and maintain continuity across a rolling or shift-based coverage model
• Professional discretion when handling confidential client materials, communications, and production details
• Comfortable working non-traditional schedules which will include weekend and holiday coverage
• Bachelor’s degree in Design, Art, Marketing, Advertising, Communications, or a related field preferred
• Proven and relevant experience in design execution, production design, creative operations, project coordination, or agency/client-service environments required

Benefits

• Flexible working practices: on location and where you want to be
• Competitive financial and wellness benefits
• Plenty of time off, for yourself, the people you love, and things you want to do
• Personal and professional development opportunities to keep you growing
• A place at the table with unique and amazingly talented team members who have each other’s backs

Key Skills