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Organisational Design Manager
Ocado Logistics 🇬🇧 Welwyn Hatfield, Hertfordshire, England, United Kingdom
The role involves partnering with senior leadership to design and implement optimal organisational structures and operating models. You will conduct data-driven assessments and lead complex transformations to improve operational effectiveness across the logistics network.
Responsibilities
- Designing and overseeing the implementation of optimal organisational structures, roles, and processes across the business
- Conducting thorough assessments using data and insights to diagnose current structural efficiencies and identify opportunities for design intervention
- Developing data-driven design recommendations, including detailed structural charts, role definitions, and process mapping
- Acting as a trusted partner and internal consultant to senior leaders, providing expert coaching on OD practices and transformation planning
- Leading the deployment of design changes and facilitating the transition to new ways of working while ensuring business readiness and minimal disruption
- Ensuring all design activities contribute to an architecture that positions the business for success and maximises efficiency
- Partnering with Internal Communications, Legal, People Services, and Programme Managers to ensure seamless, compliant change delivery
- Fostering a positive company culture, championing 'The Ocado Way', and upholding the core values of Ocado Logistics
Requirements
- Proven experience in Organisation Design, Organisational Development, or HR Consulting
- Demonstrable track record of successfully leading and implementing organisation design, restructuring, and transformation projects
- Experience using data and analytics to perform diagnostic assessments and translate findings into practical, compelling design solutions
- Deep experience with change management principles and methodologies related to complex organisational transitions
- Exceptional stakeholder management and influencing skills
- Strong analytical and critical thinking skills
- Proactive, curious, and solutions-focused mindset
- Ability to operate effectively in fast-paced environments
- Excellent communication and presentation skills
- CIPD Level 7 qualification or equivalent level qualification by experience (QBE) is required
- Degree in Human Resources, Business, or a related field is advantageous
Benefits
- 30 days of 'work from anywhere' policy for a balanced life
- Dedicated apps and an Employee Assistance Programme for holistic well-being
- 25 days of paid leave, growing to 27 after 5 years, with an option to buy more
- Pension scheme featuring up to 7% employer contribution matching
- Comprehensive private medical insurance
- Family-friendly benefits, including maternity, adoption, shared parental leave, and paternity leave
- Interest-free train tickets and Cycle to Work Scheme
- Convenient free shuttle buses
- Share schemes to participate in the company's success
- 15% discount on Ocado.com and savings at popular retailers and restaurants
- Financial Protection, including Income Protection and Life Insurance
Key Skills
About Ocado Logistics
Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. Thousands of orders leave our state-of-the-art Customer Fulfilment Centres every day. Can you help us ensure they all arrive safely? Whether you're planning or packing, delivering projects or driving an LGV, we're all in it together - not afraid to roll up our sleeves (robots included) and get stuck in.
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